FAQ

Wholesale questions, answered

The essentials for buying wholesale from Incolors Group. Don't see your question? Contact us.

Who can buy from Incolors Group?

We sell wholesale to businesses only — retailers, nurseries, landscapers, contractors and online sellers. Open a free wholesale account to get net pricing.

What is the minimum order?

Just 2 cases per SKU, so you can test products and reorder what sells without tying up cash.

How is pricing shown?

All prices are net case pricing. Each product shows the case price, units per case and the resulting per-unit cost — no hidden fees.

What payment methods do you accept?

Orders are reviewed and confirmed by our team first; we then send an invoice with accepted payment options. No payment is taken at checkout.

Can I order tax-exempt?

Yes. Provide your reseller permit or EIN when you open your account so we can process tax-exempt orders where applicable.

How fast do orders ship?

In-stock orders typically dispatch within 48 business hours. See our Shipping page for methods and coverage.

What about returns?

Report damaged or short shipments within 5 business days. See our wholesale terms for the full returns policy.

Still have questions?

Our team is happy to help you get set up.

Open a wholesale account